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Information on our services in multiple languages

Protecting the rights of older people

  • It’s easy for older people to raise concerns or complaints with us. An older person, their carer or a family member can talk to us anonymously or confidentially while we work out the best way to help. (PDF 44KB)

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ACT Public Advocate: info in Arabic, Burmese, Chinese, Farsi, Spanish, Tamil, Thai & Vietnamese

  • The ACT Public Advocate can help any child, young person or adult in the ACT who is at risk of abuse, neglect or exploitation.  (PDF 1.2MB)

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Victim Support ACT: info in Arabic, Burmese, Chinese, Farsi, Spanish, Tamil, Thai & Vietnamese

  • Have you been affected by crime? Victim Support ACT can help. (PDF 1.1MB)

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Make a complaint: info in Arabic, Burmese, Chinese, Farsi, Spanish, Tamil, Thai & Vietnamese

  • We handle complaints about discrimination, health services, elder abuse, services for children, services for older people and disability services. (PDF 2MB)

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Acknowledgement of Country

We acknowledge the traditional custodians of the ACT and recognise any other people or families with connection to the lands of the ACT and region. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region.

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Child Safe Commitment Statement

HRC Child Safe Standards Statement of Commitment

We are committed to protecting and promoting the rights, safety, and wellbeing of children and young people. We are actively implementing the 10 Child Safe Standards in a way that is culturally safe and inclusive for all children and young people, including by respecting and valuing the diverse and unique identities and experiences of Aboriginal and Torres Strait Islander children and young people, and their families.


We take a zero-tolerance approach to child abuse, and will seek to ensure all employees, volunteers, contracted staff, and executives uphold their responsibilities.

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