Skip to content
  • ACT Government logo
  • Home
  • Discrimination
  • Health Service
  • Disability
  • Human Rights
  • Victim Support
  • Advocacy
  • Children & Young People
  • Complaints
  • Resources
  • News & Events
  • About us
  • Contact us
  • (02) 6205 2222
  • Home
  • Discrimination
  • Health Service
  • Disability
  • Human Rights
  • Victim Support
  • Advocacy
  • Children & Young People
  • Complaints
  • Resources
  • News & Events
  • Home
  • News & Events
  • Response to the Board of Inquiry’s final report
Response to the Board of Inquiry’s final report
7 August 2023

The ACT Human Rights Commission acknowledges the Board of Inquiry’s important work in facilitating public discourse about the criminal justice system and ensuring transparency and accountability of justice agencies. The Commission welcomes the Board’s final report into the ACT Criminal Justice System, including the finding that Victims of Crime Commissioner (VOCC) Heidi Yates acted in accordance with her statutory duties in providing support and assistance.

We also welcome the Board’s finding that Commissioner Yates was “subjected to a degree of unjustified public criticism because of a general lack of understanding about what the Victims of Crime Act 1994 required her to do”. ­­­

The VOCC and Victim Support ACT have statutory responsibilities to provide support, advocacy and financial assistance to victims of crime in the Territory, in recognition of the fact that victim-survivor engagement with the justice system can be a complex, protracted and harrowing experience.

Our services are provided to victims throughout police investigations and court proceedings. We also assist victims whose matters do not come before the justice system — for example, where no charges are laid, or when an alleged offender is deceased, cannot be identified, or is not criminally responsible due to age or mental impairment.

In the 2022-23 financial year, Victim Support ACT supported more than 3,000 victims of crime, whose experiences ranged from theft, personal violence offences, sexual offences, and road offences to the manslaughter or murder of their loved ones. In the last five years, Victim Support ACT service provision has grown exponentially, including a 110 per cent increase in community members receiving support.

Commissioner Yates and Victim Support ACT remain committed to working with our justice agency partners to ensure that the rights of all people engaged with the criminal justice system are appropriately balanced.

We will review and carefully consider the whole of the report’s findings and recommendations, including Recommendation 2, which relates to the Victims of Crime Act 1994.

The VOCC and Victim Support ACT continue to be available to respond to community need. We encourage community members impacted by crime to contact our service for assistance on (02) 6205 2066 or via VictimSupportIntake@act.gov.au

MEDIA:

Christine Kearney, M 0466 861451

humanrightsmedia@act.gov.au

Share article

Response to the Board of Inquiry’s final report into the ACT Criminal Justice System

We acknowledge the Board of Inquiry’s important work in facilitating public discourse about the criminal justice system.

Translating rights into child and youth-friendly language

Jodie and her team are currently visiting schools across the ACT to talk to students about human rights.

Commission welcomes pathway for human rights complaints

The Commission welcomes the introduction of legislation that provides for a new accessible complaints pathway about alleged breaches of human rights by public authorities in the ACT.

Specialised legal support for sexual assault victim-survivors welcomed

Victim Support Act and Women’s Legal Centre ACT have been selected to jointly run one of  three pilots across Australia, to provide a specialised and trauma-informed legal service for sexual assault victim-survivors.

View all news & events

Acknowledgement of Country

We acknowledge the traditional custodians of the ACT and recognise any other people or families with connection to the lands of the ACT and region. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region.

ACT Child Safe Footer Logo
Child Safe Commitment Statement

HRC Child Safe Standards Statement of Commitment

We are committed to protecting and promoting the rights, safety, and wellbeing of children and young people. We are actively implementing the 10 Child Safe Standards in a way that is culturally safe and inclusive for all children and young people, including by respecting and valuing the diverse and unique identities and experiences of Aboriginal and Torres Strait Islander children and young people, and their families.


We take a zero-tolerance approach to child abuse, and will seek to ensure all employees, volunteers, contracted staff, and executives uphold their responsibilities.

Child Safe Logo with QR code
  • Feedback
  • Contact us
  • Jobs
  • Emergency Services
  • Accessibility
  • Privacy
  • Disclaimer
  • Copyright
  • CBR logo
  • Your Say logo
  • Access Canberra logo
  • ACT Government logo