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Multicultural Community

Protecting the rights of Canberra’s multicultural and multi-faith community members

  • Information about making a complaint in Arabic, Burmese, Chinese, Farsi, Spanish, Tamil, Thai and Vietnamese
  • Information about other Commission services and supports in Arabic, Burmese, Chinese, Farsi, Spanish, Tamil, Thai and Vietnamese

No one should be treated unfairly because of where they come from, how they look or the language they speak. ACT law protects your right to be treated equally no matter where you are from, the colour of your skin, or your religious beliefs.

It’s easy for you to raise concerns or complaints about discrimination or vilification with us because of race, national origin, colour, ethnic origin, immigration or visa status or religion.

You can talk to us anonymously or confidentially about your concerns and we can give you information about your options or help you make a complaint.

We can help you deal with concerns about

  • discrimination in employment, education, accommodation, provision of services
  • vilification on the basis of race, ethnicity, colour or religion
  • sexual harassment
  • health services & individual health practitioners (e.g. doctors, nurses, dentists)
  • abuse, neglect or exploitation of people over 60 or an adult with a disability
  • services for older people such as aged care or retirement villages
  • services for people with a disability
  • services for victims of crime
  • services for children & young people such as education, sport or health services
  • occupancy & accommodation

We will try and help you resolve the concern or complaint. If we can’t deal with an issue or the issues cannot be resolved through our process, we will talk to you about other options.

  • It’s safe & confidential to contact us for information about our process & your options.
  • You can view some examples of the types of complaints made to the Commission
  • You can also call us through the Translating and Interpreting Service on 131 450 or arrange a meeting & let us know if you need an interpreter.
Ready to make a Complaint?

Any questions?

If you have any questions about our complaint process or need help to complete the complaint form, please contact our intake team.

Acknowledgement of Country

We acknowledge the traditional custodians of the ACT and recognise any other people or families with connection to the lands of the ACT and region. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region.

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Child Safe Commitment Statement

HRC Child Safe Standards Statement of Commitment

We are committed to protecting and promoting the rights, safety, and wellbeing of children and young people. We are actively implementing the 10 Child Safe Standards in a way that is culturally safe and inclusive for all children and young people, including by respecting and valuing the diverse and unique identities and experiences of Aboriginal and Torres Strait Islander children and young people, and their families.


We take a zero-tolerance approach to child abuse, and will seek to ensure all employees, volunteers, contracted staff, and executives uphold their responsibilities.

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