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Territory Privacy Principles Quick Reference
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Territory Privacy Principles Quick Reference

TPP1 - Manage personal information in an open and transparent way

Ensures that agencies manage personal information in an open and transparent way. This includes having a clearly expressed and up-to-date privacy policy in place.

TPP2 - Anonymity and pseudonymity

Requires agencies to give individuals the option of not identifying themselves, or of using a pseudonym, when dealing with the entity in relation to a particular matter. Limited exceptions apply where this is impracticable, or an Australian law or court/tribunal order requires or authorises the agency to deal with individuals who have identified themselves.

TPP3 - Collection of solicited personal information

Outlines when an agency can collect personal information that is solicited. It applies higher standards to the collection of ‘sensitive’ information.

TPP4 - Dealing with unsolicited personal information

Outlines how agencies must deal with unsolicited personal information. Different requirements apply depending on whether or not the entity could have collected the information under TPP 3 and if the information is contained in a Territory record.

TPP5 - Notification of collection

Outlines when and in what circumstances an agency that collects personal information must notify an individual of certain matters.

TPP6 - Use or disclosure

Outlines the circumstances in which an agency may use or disclose personal information that it holds. Unless an exception applies, an agency can only use or disclose personal information for the primary purpose for which it was collected.

TPP8 - Cross-border disclosure

Outlines the steps an agency must take to protect personal information before it is disclosed overseas.

TPP10 - Quality

An agency must take reasonable steps to ensure the personal information it collects is accurate, up-to-date and complete. An entity must also take reasonable steps to ensure the personal information it uses or discloses is accurate, up to date, complete and relevant, having regard to the purpose of the use or disclosure.

TPP11 - Security

An agency must take reasonable steps to protect personal information it holds from misuse, interference and loss, and from unauthorised access, modification or disclosure. An agency has obligations to destroy or de-identify personal information in certain circumstances.

TPP12 - Access

Outlines an agency’s obligations when an individual requests to be given access to personal information held about them by the agency. This includes a requirement to provide access unless a specific exception applies.

TPP13 - Correction

Outlines an agency’s obligations in relation to correcting the personal information it holds about individuals.

Acknowledgement of Country

We acknowledge the traditional custodians of the ACT and recognise any other people or families with connection to the lands of the ACT and region. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region.

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Child Safe Commitment Statement

HRC Child Safe Standards Statement of Commitment

We are committed to protecting and promoting the rights, safety, and wellbeing of children and young people. We are actively implementing the 10 Child Safe Standards in a way that is culturally safe and inclusive for all children and young people, including by respecting and valuing the diverse and unique identities and experiences of Aboriginal and Torres Strait Islander children and young people, and their families.


We take a zero-tolerance approach to child abuse, and will seek to ensure all employees, volunteers, contracted staff, and executives uphold their responsibilities.

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